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Evidence Guide: CPPREP4123 - Manage tenancy

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPREP4123 - Manage tenancy

What evidence can you provide to prove your understanding of each of the following citeria?

Implement routine property inspections.

  1. Document agreed process for property inspection and for tenant notification.
Document agreed process for property inspection and for tenant notification.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange and conduct property inspection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare routine property inspection report.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and respond to issues or discrepancies identified through property inspection.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with tenant and landlord about property condition and document communication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage request for repairs and maintenance.

  1. Analyse request for repairs or maintenance to determine priority and consult with landlord for instructions.
Analyse request for repairs or maintenance to determine priority and consult with landlord for instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document request for repair or maintenance and action taken.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and engage appropriate tradesperson to quote and undertake repairs or maintenance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm repair or maintenance has been completed to specification and quote.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with tenant and landlord about repair and maintenance activities and document outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage additional tenant requests.

  1. Analyse request from tenant against tenancy terms and conditions.
Analyse request from tenant against tenancy terms and conditions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate tenant request to landlord and document landlord’s instructions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise tenant of outcome and document communication.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor action, in response to tenant request, to completion and complete documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage tenant compliance with tenancy agreement.

  1. Identify and manage rental arrears.
Identify and manage rental arrears.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and respond to identified breaches of tenancy agreement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate to resolve breach of tenancy agreement with landlord and tenant.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Initiate appropriate actions when resolution of breach cannot be reached.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document communication undertaken with tenant and landlord regarding compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan for tenancy agreement renewal.

  1. Advise landlord of advantages and disadvantages of rent increase and/or tenancy renewal.
Advise landlord of advantages and disadvantages of rent increase and/or tenancy renewal.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify expiry date of tenancy agreement and determine schedule for tenancy renewals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document communication and negotiations with tenant and landlord regarding renewal of tenancy agreement.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct and document rent review and apply procedures to amend rent according to legislative requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage property condition.

  1. Prepare cyclic maintenance schedule for the property.
Prepare cyclic maintenance schedule for the property.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend and report on improvements to property to maximise rental return.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare a plan to action landlord instructions including time line and budget.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document communication with tenant and landlord regarding maintenance activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and document agreed maintenance activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge